Recurrent SMS Training for the Frontline

The Recurrent SMS Training for the Frontline course is comprised of the course information from 'Initial SMS Training for the Frontline' - 7 modules for a total of 48 minutes of video instruction plus review videos, module quizzes for reinforcement and a final test. The cost of the course is $195 per person. Upon completion of the course the student will receive access to their certificate and a customized training course outline will be sent via email.

The Recurrent SMS Training for the Frontline course includes the SMS overview video and a guide to assist the organization’s Safety Manager in augmenting the course with the company-specific training required by ICAO.

NOTE: Baldwin clients will receive a supplemental 35 minute video after purchase with specifics regarding the Baldwin portal. 

Students completing this course will meet the following course objectives: 

  • Define the International Civil Aviation Organization’s (ICAO) role in safety management.
  • Understand the progression of safety thinking to safety management systems (SMS).
  • Be able to define what a safety management system is and recognize the 4 components and 12 elements of a safety management system.
  • Define hazards and risk as well as understand critical risks in operations.
  • Define human error and be able to understand response to human error.
  • Understand how each of the SMS components and elements operates to reduce risk in the organization.
  • Understand their role in the SMS.

Course curriculum

  • 1

    Module 1

    • Terms of Use

    • Module 1 - Origin of Aviation SMS and Key Documents

    • Chunk 'N Chew Module 1

    • Module 1 Quiz

  • 2

    Module 2

    • Module 2 - SMS Components and Elements

    • Chunk 'N Chew Module 2

    • Module 2 Quiz

  • 3

    Module 3

    • Module 3 - Hazard Reporting

    • Chunk 'N Chew Module 3

    • Module 3 Quiz

  • 4

    Module 4

    • Module 4 - Basic Information on Risk and Risk Mitigation

    • Chunk 'N Chew Module 4

    • Module 4 Quiz

  • 5

    Module 5

    • Module 5 - Error Reporting

    • Chunk 'N Chew Module 5

    • Module 5 Quiz

  • 6

    Module 6

    • Module 6 - Event Reporting

    • Chunk N' Chew Module 6

    • Module 6 Quiz

  • 7

    Module 7

    • Module 7 - Other Tools and Processes in the SMS

    • Chunk N' Chew Module 7

    • Module 7 Quiz

  • 8

    Closing Thoughts

    • Closing Thoughts

  • 9

    Final Test

    • Test

  • 10

    Share your Feedback

    • Course survey


Senior Instructor

Jason Starke

As the Director of Standards for Baldwin Aviation, Jason is responsible for assuring compliance with standards, best practices, and State regulations. He is also responsible for helping develop and administer safety management and leadership training. Prior to this, he served as Operations Manager for the International Business Aviation Council (IBAC). He joined IBAC from Universal Weather and Aviation where he led efforts to develop an SMS solution. Prior to Universal, Jason was both a pilot for and Director of Safety at Priester Aviation in Chicago where he developed the company’s SMS and implemented its FOQA program. He had been a charter and EMS pilot for R&M Aviation before joining Priester. Jason also served as a simulator instructor for Flight SafetyInternational in the CL-601 and HS-800XP training programs. Jason has an Airline Transport Pilot certificate and is rated in the CE-500, CL-600, and HS-125. Jason is also currently an instructor at the University of Southern California – Viterbi and Broward College teaching introductory and advanced safety management courses. He is also currently pursuing his Ph.D. in Organizational Leadership and Behavior at Northcentral University.


  • Can my company enroll multiple employees?

    Yes. Contact us at and receive an invoice for the number of courses you'd like to purchase. Upon payment you will be given a corresponding number of coupon codes. Your students will enroll themselves and use the coupon code at checkout to show payment in full.

  • What device can I use for the distance learning course?

    You will access your purchased course via a website, so any device with a reliable internet connection that allows for video viewing and ability to take an electronic test will be adequate.

  • How do I access my course?

    After completion of your purchase of the course you will receive an email with a link to your course. You may also access your course by logging in to our Baldwin Virtual Training website and going to 'My Courses'.

  • Do I need a specific operating system to access my course?

    No, all courses are via website so you may use any device with internet access.

  • Will I receive a certificate?

    Yes. Upon receiving a minimum grade of 70% on the final test students will immediately receive their certificate via email along with a course outline.

  • When does the course start and end?

    You will have immediate access to your course and there is no time limit for your access to the course materials.

  • Will I be able to contact my instructor with questions?

    Yes, your instructor will be available via email for any questions you may have related to your course.

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